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Call Centre BPO Executive

salary 15,000 - 35,000 /month
company-logo
job companyCareergate Solutions
job location Thane West, Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
80 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Call Centre BPO Executive to join our team at CAREERGATE SOLUTIONS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre BPO Executive job

  1. What skills and experience do you need for this Call Centre BPO Executive job?
    Ans : To apply for this Call Centre BPO Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹35,000 per month in this Call Centre BPO Executive position.
  3. What shift and timings does this job follow?
    Ans : This Call Centre BPO Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Call Centre BPO Executive job?
    Ans : There are 80 vacancies for this Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Call Centre BPO Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Call Centre BPO Executive position is Thane West, Mumbai.
  9. Who is the right fit for this Call Centre BPO Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Call Centre BPO Executive job.
  10. What makes this Call Centre BPO Executive job a good opportunity?
    Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 80 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Query Resolution, Domestic Calling, Non-voice/Chat Process

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Contact Person

Deepak
Posted 10+ days ago
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