Call Centre BPO Executive

14,000 - 15,000 /month

Amazon

Namkum, Ranchi

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF

Bike, PAN Card, Aadhar Card

Job Description

We are looking for a Call Centre BPO Executive to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Call Centre BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹14,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Namkum, Ranchi.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 50 vacancies for this Call Centre BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Call Centre BPO Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Namkum, Ranchi.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 50 openings.