Call Centre Agent

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre Agent job

1. What is the eligibility criteria to apply for this Call Centre Agent job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Call Centre Agent job?
   Ans: This Call Centre Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Agent job?
   Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., Visionary Outsourcing Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre Agent role?
   Ans: There is an immediate opening of 50 Call Centre Agent at Visionary Outsourcing Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre Agent job?
   Ans: This Call Centre Agent job has Day Shift.