Call Centre Agent

15,000 - 30,000 /month

Skylite Solutions

Goregaon (East), Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Part Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Marathi

All Education levels

Females Only

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Agent to join our team at Skylite Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to live video calls. The role offers ₹ 15,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre Agent job

What skills and experience do you need for this Call Centre Agent job?
Ans : To apply for this Call Centre Agent job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Call Centre Agent job ranges between ₹15,000-₹30,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Call Centre Agent role. No prior experience is required.
What are the key responsibilities of this Call Centre Agent job?
Ans : As a Call Centre Agent, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre Agent job is located in Goregaon (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Call Centre Agent job.
Why should you apply for this Call Centre Agent job?
Ans : This Call Centre Agent job offers a salary between ₹15,000-₹30,000 per month. This is a Part Time opportunity and has 25 openings available.