Call Centre Agent

The Call Center Sales Executive will be responsible for managing inbound and outbound calls to potential and existing customers interested in solar panels. This role involves understanding customer needs, explaining product benefits, providing quotations, and converting leads into sales while delivering excellent customer service.

Key Responsibilities:

• Handle inbound calls from customers interested in solar panels and respond to their queries professionally.

• Make outbound calls to prospective clients to generate new sales leads.

• Provide detailed information about solar panel products and services, pricing, and installation processes.

• Follow up with potential customers to close sales and achieve monthly targets.

• Maintain accurate records of customer interactions and sales activities in the CRM system.

• Coordinate with the field sales and installation teams to ensure smooth customer experience.

• Address customer concerns and provide timely support.

Qualifications:

• Previous experience in a call center or tele-sales role, preferably in solar energy or related fields.

• Good communication and persuasion skills in [specify language, e.g., Hindi and English].

• Basic understanding of solar panel technology is an advantage.

• Customer-focused with a positive, professional attitude.

• Ability to multitask and manage time effectively.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Call Centre Agent job

1. What is the eligibility criteria to apply for this Call Centre Agent job?
   Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Call Centre Agent job?
   Ans: This Call Centre Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Agent job?
   Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., RAYVOLTS POWER PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre Agent role?
   Ans: There is an immediate opening of 5 Call Centre Agent at RAYVOLTS POWER PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre Agent job?
   Ans: This Call Centre Agent job has Day Shift.