Call Centre Agent

15,800 - 25,000 /month

Pari Enterprises

Chandpur Bichpuri, Bareilly

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF

Internet Connection, Aadhar Card

Job Description

We are looking for a Call Centre Agent to join our team at Pari Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15800 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre Agent job

Can freshers or experienced candidates apply for this Call Centre Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre Agent role.
What salary is offered for this Call Centre Agent job?
Ans : The salary for this Call Centre Agent job ranges between ₹15,500-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandpur Bichpuri, Bareilly.
How many vacancies are there for this Call Centre Agent job?
Ans : There are 20 vacancies for this Call Centre Agent role.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What does the role of Call Centre Agent involve?
Ans : As a Call Centre Agent, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is Chandpur Bichpuri, Bareilly.
Who is the right fit for this Call Centre Agent job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Call Centre Agent job.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹15,500-₹25,000 per month. This is a Full Time job and has 20 openings.