We are looking for a Call Center Executive to join our team at Veer Hanuman Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹10,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Call Center Executive job
Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Call Center Executive role.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹10,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naihati, Kolkata.
How many openings are available for this position?
Ans : There are 45 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Call Center Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Call Center Executive job is located in Naihati, Kolkata.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 45 openings available.