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Customer Support Call Center Executive

salary 25,000 - 35,000 /month
company-logo
job companyTeak Torch
job location Sector 84 Gurgaon, Gurgaon
job experience3 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Call Center Executive to join our team at Teak Torch. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Support Call Center Executive job

  1. Who is eligible to apply for this Customer Support Call Center Executive job at Teak Torch?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Query Resolution for this Customer Support Call Center Executive job offered by Teak Torch.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹35,000 per month in this Customer Support Call Center Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 84 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Support Call Center Executive job?
    Ans : There is 1 vacancy for this Customer Support Call Center Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 3-5 years of experience are eligible to apply for this Customer Support Call Center Executive role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Call Center Executive, you will work on skills like Computer Knowledge, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Center Executive position is Sector 84 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Support Call Center Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 3-5 years of experience is the right fit for this Customer Support Call Center Executive job.
  10. What makes this Customer Support Call Center Executive job a good opportunity?
    Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 35000

Contact Person

Mayank Khurana
Posted an hour ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Call Center Executive