Customer Support Call Center Executive

15,000 - 18,000 /month

Sarvshiksha Sclutions Llp

Thane West, Thane

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Marathi

10th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at Sarvshiksha Sclutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Call Center Executive job

What qualifications and experience are required for this Customer Support Call Center Executive position?
Ans : Candidates should have a 10th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Center Executive job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Call Center Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Call Center Executive job?
Ans : There are 25 vacancies for this Customer Support Call Center Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Call Center Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Call Center Executive job?
Ans : As a Customer Support Call Center Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Call Center Executive position is Thane West, Mumbai.
Who is the right fit for this Customer Support Call Center Executive job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Support Call Center Executive job.
What makes this Customer Support Call Center Executive job a good opportunity?
Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 25 openings.