Call Center Executive

14,000 - 19,000 /month*

Prolific Hr Consultants India Limited

Rajarhat, Kolkata

₹3,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

New

20 Openings

* Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Logistics

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Call Center Executive to join our team for Prolific Hr Consultants India Limited in Kolkata at our Rajarhat location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹14000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5 - 3 years of experience in customer service or a telecaller role and should be proficient in Hindi, Bengali. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Call Center Executive job

What is the eligibility criteria to apply for this Call Center Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Call Center Executive job?
Ans: This Call Center Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Center Executive job?
Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., PROLIFIC HR CONSULTANTS INDIA LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Center Executive role?
Ans: There is an immediate opening of 20 Call Center Executive at PROLIFIC HR CONSULTANTS INDIA LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Center Executive job?
Ans: This Call Center Executive job has Day Shift.