Call Center Executive

Job Description – Customer Service Executive

Location: Vashi Station, Navi Mumbai

Job Type: Full-time

Working Days: 6 days a week (Rotational week off)

💼 Position Summary:

A Fast growing Company is hiring energetic and responsible Customer Service Executives to manage high-volume call operations. The role requires handling up to 170 customer calls daily and maintaining effective communication for at least 6 hours of talk time per day.

💰 Salary:

Fresher: ₹14,000 (in-hand)

Experienced (1+ year): ₹22,000 (in-hand)

👥 Eligibility Criteria:

Minimum 12th Pass or Graduate in any stream

Male and Female candidates welcome

Good communication skills (Hindi/Marathi preferred; English a plus)

Prior customer service or call center experience (preferred for higher package)

📞 Job Responsibilities:

Answer and resolve 170+ customer calls per day

Maintain 6 hours of total daily call time

Handle inquiries, complaints, and service requests with professionalism

Update call logs and maintain customer records

Ensure customer satisfaction and adhere to quality metrics

🕐 Work Schedule:

6 Days Working

Rotational Week Offs

Office-based role (Vashi Station area)

🧪 Interview Process:

HR Screening

Operations Round

Final Managerial Round

✅ Perks:

Fixed in-hand salary

Opportunity for growth in a fast-paced environment

Exposure to high-volume customer service operations

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., PEGASUS HR BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 20 Call Center Executive at PEGASUS HR BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.