A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
13,000 - 20,000 /month
Net Star Infotech
Thane West, Thane
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
Handle inbound and outbound customer calls, emails, and chat queries.
Provide accurate information about products and services.
Resolve customer complaints in a professional and timely manner.
Maintain detailed records of customer interactions in CRM systems.
Follow up with customers to ensure issue resolution.
Escalate complex problems to the relevant departments when required.
Meet individual and team performance targets (KPIs).
Gather customer feedback and share insights with management.
Required Skills & Qualifications
Min HSC Required
Freshers And Experience Both Can Apply
Strong verbal and written communication skills.
Good problem-solving and conflict-resolution skills.
Age Limit 19 To 35
Languages Required - English, Hindi ,Marathi,Tamil, Gujrati,Kannada
