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Customer Support Call Center Executive

salary 17,000 - 25,000 /month
company-logo
job companyGaurav Enterprises
job location Bombay Colony, Thane
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at Gaurav Enterprises. The role offers ₹ 17,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Call Center Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹25,000 per month in this Customer Support Call Center Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bombay Colony, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Call Center Executive role. No prior experience is required.
  7. Where is this job located?
    Ans : This Customer Support Call Center Executive job is located in Bombay Colony, Mumbai.
  8. Why should you apply for this Customer Support Call Center Executive job?
    Ans : This Customer Support Call Center Executive job offers a salary between ₹17,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 25000

Contact Person

HR Team
Posted 3 days ago
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