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Customer Support Call Center Executive

salary 18,000 - 25,000 /month
company-logo
job companyFlipkart Internet Private Limited
job location Marathahalli, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Males Only
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Call Center Executive to join our team at Flipkart Internet Private Limited. The role offers ₹18,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Call Center Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Call Center Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Center Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Call Center Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Call Center Executive job is located in Marathahalli, Bangalore.
  8. Why should you apply for this Customer Support Call Center Executive job?
    Ans : This Customer Support Call Center Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

Yes

Salary

₹ 18000 - ₹ 25000

Contact Person

Nagaraju
Posted 3 hours ago

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