Call Center Executive

🔹 Key Responsibilities

• Handle inbound and outbound calls professionally.

• Provide accurate information to customers regarding products/services.

• Resolve customer queries, complaints, and requests within TAT.

• Maintain call logs, update CRM systems, and record customer interactions.

• Follow communication guidelines, scripts, and SOPs.

• Upsell or cross-sell services/products when required.

• Meet daily/weekly/monthly call targets and performance metrics.

• Maintain a positive and professional attitude during all interactions.

• Escalate complex issues to the senior team or supervisor.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Career Choice Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 10 Call Center Executive at Career Choice Solution
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.