We are looking for a Call Center Executive to join our team at BPO to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹9,000 - ₹12,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Call Center Executive job
Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Center Executive role.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹9,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many vacancies are there for this Call Center Executive job?
Ans : There are 10 vacancies for this Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What does the role of Call Center Executive involve?
Ans : As a Call Center Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Park Street, Kolkata.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹9,000-₹12,000 per month. This is a Full Time job and has 10 openings.
A Naukri Group company
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9,000 - 12,000 /month
Bpo
Park Street, Kolkata
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
