Customer Support Business Manager

15,000 - 24,000 /month

Tech Solutions

Field job

JP Nagar, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Diploma and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Business Manager to join our team at Tech Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to maintenance. The role offers ₹15000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Business Manager job

Can freshers or experienced candidates apply for this Customer Support Business Manager role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Customer Support Business Manager role.
What salary is offered for this Customer Support Business Manager job?
Ans : The salary for this Customer Support Business Manager job ranges between ₹15,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Business Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in JP Nagar, Bangalore.
How many vacancies are there for this Customer Support Business Manager job?
Ans : There is 1 vacancy for this Customer Support Business Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Business Manager role. Only female candidates are eligible.
What does the role of Customer Support Business Manager involve?
Ans : As a Customer Support Business Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Business Manager position is JP Nagar, Bangalore.
Who is the right fit for this Customer Support Business Manager job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Business Manager job.
What makes this Customer Support Business Manager job a good opportunity?
Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹15,000-₹24,000 per month. This is a Full Time job and has 1 openings.