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Customer Support Business Manager

salary 10,000 - 50,000 /month
company-logo
job companyKotak Life
job location Behala Chowrasta, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Life Insurance
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Business Manager to join our team at Kotak Life. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹ 10,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Business Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Business Manager role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Business Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹50,000 per month in this Customer Support Business Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Behala Chowrasta, Kolkata.
  5. How many vacancies are there for this Customer Support Business Manager job?
    Ans : There are 50 vacancies for this Customer Support Business Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Manager position is Behala Chowrasta, Kolkata.
  8. What makes this Customer Support Business Manager job a good opportunity?
    Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹10,000-₹50,000 per month. This is a Both job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 50000

Contact Person

Tanmoy Chakraborty

Interview Address

Behala Chowrasta, Kolkata, Behala Chowrasta, Kolkata
Posted 6 hours ago
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