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Customer Support Business Executive

salary 15,000 - 25,000 /month
company-logo
job companyMaw Enterprises
job location GS Road, Guwahati
job experience0 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Automobile
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Day Shift
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Job Description

We are looking for a Business Executive to join our team at Maw Enterprises. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Business Executive job

  1. What skills and experience do you need for this Customer Support Business Executive job?
    Ans : To apply for this Customer Support Business Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Business Executive job ranges between ₹15,000-₹25,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in GS Road, Guwahati.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Business Executive job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Support Business Executive job?
    Ans : As a Customer Support Business Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Executive job is located in GS Road, Guwahati.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-5 years of experience is ideal for this Customer Support Business Executive job.
  10. Why should you apply for this Customer Support Business Executive job?
    Ans : This Customer Support Business Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Both opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, International Calling, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

afsar mohammed

Interview Address

gs road, GS Road, Guwahati
Posted a day ago

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Job Hai > Jobs in Guwahati > Customer Support / TeleCaller Jobs in Guwahati > Business Executive