Business Development Officer

10,000 - 12,000 /Month

Sky-sketch (india)

Esplanade area, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

We are seeking an office coordinator to join our team in the Skysketch India group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Tourism industry.

The role offers remuneration of Rs. 9000 - 10000 during the provisional period of 6 months.
Job Requirements: We don't recruit any students
The minimum qualification for this role is a Graduate or Diploma in Travel Tourism and Hospitality management, and 6 months of experience. The age limit is between 25 to 40 years. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to working till late evening (office hours 1030 AM to 1930 PM Monday to Saturday)

Only Candidates with a degree or diploma in Hospitality management, knowledge of Travel destinations in India, or strong Geography skills can apply and understand basic English.
For the post, The Following qualifications are preferable
1. Is travel your Passion?
2. Must know tourist places in India and Neighboring Countries
3. Do you have sound knowledge of Geography?
4. Are you capable of communicating through Email & other social media?
5. Are you an Extrovert?

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates. For more details about us, visit www.skysketchindia.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Business Development Officer job

What is the eligibility criteria to apply for this Business Development Officer job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Business Development Officer job?
Ans: This Business Development Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Business Development Officer job?
Ans: No, there is no fee applicable for applying this Business Development Officer job and during the employment with the company, i.e., SKY-SKETCH (INDIA).
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Development Officer role?
Ans: There is an immediate opening of 1 Business Development Officer at SKY-SKETCH (INDIA)
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Development Officer job?
Ans: This Business Development Officer job has Day Shift.