Business Development Officer

11,500 - 21,000 /month*

Muthoot Finance

Hooghly, Kolkata

₹5,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Business Development Officer to join our team at MUTHOOT FINANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 11,500 - ₹ 21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Business Development Officer job

Can freshers or experienced candidates apply for this Business Development Officer role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Business Development Officer role.
What is the salary and job type for this role?
Ans : The salary for this Business Development Officer job ranges between ₹11,500-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Officer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hooghly, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Business Development Officer job. Only male candidates can apply.
What are the key responsibilities of this Business Development Officer job?
Ans : As a Business Development Officer, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Development Officer job is located in Hooghly, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-6 years of experience is ideal for this Business Development Officer job.
Why should you apply for this Business Development Officer job?
Ans : This Business Development Officer job offers a salary between ₹11,500-₹21,000 per month. This is a Full Time opportunity and has 10 openings available.