Customer Support Business Development Manager

20,000 - 40,000 /month*

M2n Core Edge Private Limited

Indira Nagar, Lucknow

₹10,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Development Manager to join our team at M2n Core Edge Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 20,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Business Development Manager job

Can freshers or experienced candidates apply for this Customer Support Business Development Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support Business Development Manager role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this Customer Support Business Development Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Business Development Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Lucknow.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Development Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Business Development Manager, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Customer Support Business Development Manager job is located in Indira Nagar, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-7 years of experience is ideal for this Customer Support Business Development Manager job.
Why should you apply for this Customer Support Business Development Manager job?
Ans : This Customer Support Business Development Manager job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 10 openings available.