Business Development Manager

20,000 - 75,000 /month*

Kotak Mahindra

Shakespeare Sarani, Kolkata

₹50,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Bengali

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Development Manager to join our team at Kotak Mahindra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Management. The role offers ₹ 20,000 - ₹ 75,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Recruit Dedicated & Potential Candidates
Management & Development

Job Requirements:

The minimum qualification for this role is 12th Pass (H.S) and candidate must be a fresher with minimum age of 26 years. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working (11am - 6pm/7 hours)/week during the Day shift...

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Business Development Manager job

What skills and experience do you need for this Business Development Manager job?
Ans : To apply for this Business Development Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What salary is offered for this Business Development Manager job?
Ans : The salary for this Business Development Manager job ranges between ₹20,000-₹75,000 per month.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shakespeare Sarani, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Business Development Manager role. No prior experience is required.
What does the role of Business Development Manager involve?
Ans : As a Business Development Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Development Manager job is located in Shakespeare Sarani, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Business Development Manager job.
Why should you apply for this Business Development Manager job?
Ans : This Business Development Manager job offers a salary between ₹20,000-₹75,000 per month. This is a Full Time opportunity and has 10 openings available.