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Customer Support Business Development Executive

salary 10,000 - 14,000 /month
company-logo
job companySpectrum Career Management Private Limited
job location New Town, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Business Development Executive to join our team at Spectrum Career Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Business Development Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Business Development Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Business Development Executive role.
  2. What salary is offered for this Customer Support Business Development Executive job?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹10,000-₹14,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Development Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Business Development Executive involve?
    Ans : As a Customer Support Business Development Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Development Executive job is located in New Town, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Business Development Executive job.
  10. Why should you apply for this Customer Support Business Development Executive job?
    Ans : This Customer Support Business Development Executive job offers a salary between ₹10,000-₹14,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 14000

Regional Languages

Bengali, Hindi

English Proficiency

Yes

Contact Person

Katha Mukherjee

Interview Address

Ecospace, Mani Casadona, West tower , Room No 4WS5C, New Town, Kolkata
Posted 10 hours ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Business Development Executive