Customer Support Business Development Executive

Hiring – Inside Sales Executive

Siddhi Filter Media

About Us

Siddhi Filter Media is a leading manufacturer of industrial filtration solutions, serving the Pharmaceutical, Biotechnology, Chemical, Engineering, Food Processing, HVAC, and Manufacturing industries.

We specialize in Bag Filters, HEPA Filters, Dust Collector Filters, Air Filters, HVAC Filters, and Customized Filtration Solutions. As an ISO & GMP Certified company, we are committed to delivering quality products, innovative solutions, and exceptional customer service.

Website: www.siddhifilter.in

Position Details

Position: Inside Sales Executive
Location: Kanjurmarg, Mumbai
Industry: Industrial Filtration / Pharma / Engineering
Experience: 1–3 Years (Freshers with excellent communication skills are welcome to apply)
Salary: ₹15,000 – ₹22,000 per month + Performance Incentives

Key Responsibilities

• Manage inbound and outbound customer enquiries through telephone, email, WhatsApp, LinkedIn, and other communication channels.

• Prepare techno-commercial quotations, negotiate with customers where applicable, and ensure timely follow-up until order closure.

• Coordinate with existing customers for repeat business while identifying opportunities to generate new sales.

• Develop new business opportunities through cold calling, lead generation, online research, and customer database management.

• Maintain accurate customer records, quotations, follow-up schedules, sales activities, and opportunity pipelines.

• Build strong relationships with customers by understanding their requirements and recommending suitable industrial filtration products.

• Coordinate with the Sales, Production, Stores, Dispatch, and Accounts teams to ensure smooth order processing and timely deliveries.

• Follow up on pending quotations, purchase orders, payments, and customer feedback to maximize conversion rates.

• Support the field sales team by scheduling appointments, sharing technical information, and coordinating customer requirements.

• Conduct market research to identify potential customers, competitor activities, pricing trends, and new business opportunities across Mumbai, Maharashtra, and other assigned territories.

• Promote the company's complete range of filtration products and identify opportunities for cross-selling and upselling.

• Prepare daily, weekly, and monthly sales reports, quotation status reports, customer visit schedules, and MIS reports.

• Assist in maintaining CRM/customer databases and ensure all customer interactions are accurately recorded.

• Work closely with the marketing team for lead generation campaigns, exhibitions, and promotional activities.

• Achieve monthly sales targets, enquiry conversion targets, and customer satisfaction goals while maintaining a high level of professionalism.

Skills & Qualifications

• Graduate in any discipline (Sales, Marketing, Commerce, or Engineering preferred).

• Excellent communication skills in English, Hindi, and Marathi.

• Good negotiation, persuasion, and customer relationship management skills.

• Proficiency in MS Office (Excel, Word, Outlook) and internet applications.

• Experience in preparing quotations, follow-ups, and handling B2B customer communication.

• Ability to work independently in a target-driven environment.

• Strong organizational, analytical, and time management skills.

• Prior experience in Industrial Sales, Manufacturing, Engineering, HVAC, or Filtration industry will be an added advantage.

Why Join Siddhi Filter Media?

• Attractive salary with performance-based incentives.

• Comprehensive product and sales training.

• Career growth opportunities in B2B Industrial Sales.

• Professional and supportive work environment.

• Opportunity to work with leading Pharmaceutical, Engineering, and Manufacturing companies across India.

If you are passionate about sales, customer relationship management, and business development, we invite you to become a part of our growing team.

Apply Now!

Siddhi Filter Media
📍 Kanjurmarg, Mumbai
🌐 Website: www.siddhifilter.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.