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Customer Support Business Development Executive

salary 20,000 - 29,000 /month*
company-logo
job companyMaparc Associates Private Limited
job location Goregaon (East), Mumbai
incentive₹4,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Business Development Executive to join our team at Maparc Associates Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Architect and Interior. The role offers ₹20,000 - ₹29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Business Development Executive job

  1. What skills and experience do you need for this Customer Support Business Development Executive job?
    Ans : To apply for this Customer Support Business Development Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹29,000 per month in this Customer Support Business Development Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Support Business Development Executive job. Only male candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Business Development Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Business Development Executive job is located in Goregaon (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support Business Development Executive job.
  10. Why should you apply for this Customer Support Business Development Executive job?
    Ans : This Customer Support Business Development Executive job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, Meeting With Client

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 29000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

805/806, Corporate Annexe Building, Near Udyog Bhavan, Sonawala Road, Goregaon East Mumbai, Goregaon (East), Mumbai
Posted a day ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Business Development Executive