jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Business Analyst

salary 14,000 - 17,000 /month
company-logo
job companyBluechip Investments
job location Barasat, Kolkata
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
sales
Languages: Bengali
qualification
Diploma and above
gender
Females Only
jobShift
5 days working | Day Shift
star
Job Benefits: Meal
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Analyst to join our team at Bluechip Investments. The role offers ₹ 14,000 - ₹ 17,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Business Analyst job

  1. Can freshers or experienced candidates apply for this Customer Support Business Analyst role?
    Ans : Candidates who have a Diploma and above qualification can apply for this Customer Support Business Analyst role.
  2. What salary is offered for this Customer Support Business Analyst job?
    Ans : The salary for this Customer Support Business Analyst job ranges between ₹14,000-₹17,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Analyst job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Barasat, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Diploma and above qualification can apply for this Customer Support Business Analyst role. No prior experience is required.
  7. What does the role of Customer Support Business Analyst involve?
    Ans : As a Customer Support Business Analyst, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Analyst job is located in Barasat, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Business Analyst job.
  10. Why should you apply for this Customer Support Business Analyst job?
    Ans : This Customer Support Business Analyst job offers a salary between ₹14,000-₹17,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 17000

Regional Languages

Bengali

Contact Person

Team HR
Posted 9 hours ago
similar jobs

Apply to similar jobs

₹ 15,000 - 25,000 per month
Gen Z Enterprise
Work from home
Skills: ,, Non-voice/Chat Process, Query Resolution, Loan/ Credit Card INDUSTRY, Domestic Calling
New
35 Openings
₹ 15,000 - 30,000 per month
Anjali Enterprises
Work from home
Skills: ,, Other INDUSTRY
New
15 Openings
₹ 20,000 - 65,000 per month *
Bhattacharyya Consultancy
Work from home
Skills: Domestic Calling, ,, Health/ Term Insurance INDUSTRY
New
Incentives included
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates