Customer Support Business Advisor

15,000 - 20,000 /month

Innovative Marketing Management Private Limited

Work from home

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Work From Home

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Business Advisor to join our team at Sannovex Marketing Management Pvt.Ltd. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Business Advisor job

What skills and experience do you need for this Customer Support Business Advisor job?
Ans : To apply for this Customer Support Business Advisor job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Business Advisor position.
What shift and timings does this job follow?
Ans : This Customer Support Business Advisor job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Business Advisor job?
Ans : There is 1 vacancy for this Customer Support Business Advisor role.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Advisor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Business Advisor, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Business Advisor position is H Block Sector-63 Noida, Noida.
Who is the right fit for this Customer Support Business Advisor job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Business Advisor job.
What makes this Customer Support Business Advisor job a good opportunity?
Ans : This Customer Support Business Advisor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.