Business Administrator

18,000 - 35,000 /month

Paradise Estate

Kothrud, Pune

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Logistics

All Education levels

Males Only

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

ITI

Job Description

We are looking for a Business Administrator to join our team at Paradise Estate. The role offers ₹18,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Business Administrator job

What skills and experience do you need for this Business Administrator job?
Ans : To apply for this Business Administrator job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this Business Administrator job?
Ans : The salary for this Business Administrator job ranges between ₹18,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Business Administrator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kothrud, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Business Administrator job. Only male candidates can apply.
What does the role of Business Administrator involve?
Ans : As a Business Administrator, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Administrator job is located in Kothrud, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Business Administrator job.
Why should you apply for this Business Administrator job?
Ans : This Business Administrator job offers a salary between ₹18,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.