Telecalling Team Leader

25,000 - 35,000 /month

Vk Reality

Wakad, Pune

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Real Estate

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Ela One Reality. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹25000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telecalling Team Leader job

What are the eligibility criteria for this Telecalling Team Leader job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Telecalling Team Leader job offered by Vk Reality in Wakad, Pune.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wakad, Pune.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There is 1 vacancy for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Wakad, Pune.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.