Customer Support Branch Sales Manager

25,000 - 63,000 /month*

Muthoot Fincorp Limited

Bannerghatta Road, Bangalore

₹25,000 incentives included

2 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Branch Sales Manager to join our team at Muthoot Fincorp Limited. The role offers ₹ 25,000 - ₹ 63,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Branch Sales Manager job

What qualifications and experience are required for this Customer Support Branch Sales Manager position?
Ans : Candidates should have a Graduate and above qualification with 2-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Branch Sales Manager job ranges between ₹25,000-₹63,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Branch Sales Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bannerghatta Road, Bangalore.
How many vacancies are there for this Customer Support Branch Sales Manager job?
Ans : There are 50 vacancies for this Customer Support Branch Sales Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Branch Sales Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Branch Sales Manager position is Bannerghatta Road, Bangalore.
What makes this Customer Support Branch Sales Manager job a good opportunity?
Ans : This Customer Support Branch Sales Manager job is a good opportunity as it offers a salary between ₹25,000-₹63,000 per month. This is a Full Time job and has 50 openings.