Branch Relationship Executive

12,000 - 57,000 /month*

Hdfclife Insurance Company Limited

Dakshineswar, Kolkata

₹12,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

14 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Branch Relationship Executive to join our team at Hdfclife Insurance Company Limited. The role offers ₹12000 - ₹57000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Branch Relationship Executive job

What skills and experience do you need for this Branch Relationship Executive job?
Ans : To apply for this Branch Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Branch Relationship Executive job ranges between ₹12,000-₹57,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dakshineswar, Kolkata.
How many vacancies are there for this Branch Relationship Executive job?
Ans : There are 14 vacancies for this Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Branch Relationship Executive job?
Ans : As a Branch Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Branch Relationship Executive position is Dakshineswar, Kolkata.
Who is the right fit for this Branch Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-1 years of experience is the right fit for this Branch Relationship Executive job.
What makes this Branch Relationship Executive job a good opportunity?
Ans : This Branch Relationship Executive job is a good opportunity as it offers a salary between ₹12,000-₹57,000 per month. This is a Full Time job and has 14 openings.