Branch Relationship Executive

14,000 - 20,000 /month

Dare2learn Academy Private Limited

Park Street, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

43 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Branch Relationship Executive to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹14000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Branch Relationship Executive job

Can freshers or experienced candidates apply for this Branch Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Branch Relationship Executive role.
What is the salary and job type for this role?
Ans : The salary for this Branch Relationship Executive job ranges between ₹14,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many openings are available for this position?
Ans : There are 43 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Branch Relationship Executive job is located in Park Street, Kolkata.
Why should you apply for this Branch Relationship Executive job?
Ans : This Branch Relationship Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 43 openings available.