Branch Relationship Executive

18,000 - 22,000 /month

Adekon Management Private Limited

Dum Dum, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Branch Relationship Executive to join our team at Adekon Management Private Limited. The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Branch Relationship Executive job

Can freshers or experienced candidates apply for this Branch Relationship Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Branch Relationship Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Branch Relationship Executive position.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
How many vacancies are there for this Branch Relationship Executive job?
Ans : There are 10 vacancies for this Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Branch Relationship Executive position is Dum Dum, Kolkata.
What makes this Branch Relationship Executive job a good opportunity?
Ans : This Branch Relationship Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 10 openings.