Branch Relationship Executive

14,000 - 22,000 /month

A.k.enterprise

Subhas Nagar, Kolkata

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Branch Relationship Executive to join our team at null. The role offers ₹ 14,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Branch Relationship Executive job

Can freshers or experienced candidates apply for this Branch Relationship Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Branch Relationship Executive role.
What salary is offered for this Branch Relationship Executive job?
Ans : The salary for this Branch Relationship Executive job ranges between ₹14,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Subhas Nagar, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
What does the role of Branch Relationship Executive involve?
Ans : As a Branch Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Branch Relationship Executive job is located in Subhas Nagar, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Branch Relationship Executive job.
Why should you apply for this Branch Relationship Executive job?
Ans : This Branch Relationship Executive job offers a salary between ₹14,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.