Customer Support Branch Relationship Executive

14,000 - 22,000 /month

A.k.enterprise

Hooghly, Kolkata

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Branch Relationship Executive to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Branch Relationship Executive job

What skills and experience do you need for this Customer Support Branch Relationship Executive job?
Ans : To apply for this Customer Support Branch Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Branch Relationship Executive job ranges between ₹14,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hooghly, Kolkata.
How many vacancies are there for this Customer Support Branch Relationship Executive job?
Ans : There are 5 vacancies for this Customer Support Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Branch Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Branch Relationship Executive job?
Ans : As a Customer Support Branch Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Branch Relationship Executive position is Hooghly, Kolkata.
Who is the right fit for this Customer Support Branch Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this Customer Support Branch Relationship Executive job.
What makes this Customer Support Branch Relationship Executive job a good opportunity?
Ans : This Customer Support Branch Relationship Executive job is a good opportunity as it offers a salary between ₹14,000-₹22,000 per month. This is a Full Time job and has 5 openings.