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BPO Telesales

salary 13,500 - 19,000 /month*
company-logo
job companyYs Services
job location Borivali (West), Mumbai
incentive₹2,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Gujarati
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a BPO Telesales to join our team at Ys Services. The role offers ₹13500 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telesales job

  1. What is the eligibility criteria to apply for this BPO Telesales job?
    Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13500 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this BPO Telesales job?
    Ans: This BPO Telesales job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telesales job?
    Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., Ys Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telesales role?
    Ans: There is an immediate opening of 10 BPO Telesales at Ys Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telesales job?
    Ans: This BPO Telesales job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, International Calling, Query Resolution, telesales, loan sales, telecaller, loan department, sales agent

Shift

Day

Contract Job

No

Salary

₹ 13500 - ₹ 19000

Regional Languages

Hindi, Gujarati

English Proficiency

No

Contact Person

Khushi

Interview Address

A 101 Bhikoba Apartment Bhabhai Naka Nr Nirmal Nursing Home Borivali West 400092
Posted a day ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > BPO Telesales