BPO Telesales

*Job Summary:*

We are seeking a CRM Executive/ Specialist to manage and optimize our customer relationship management systems. The successful candidate will be responsible for implementing, maintaining, and analyzing CRM data to drive business growth and improve customer engagement.

*Key Responsibilities:*

1. *CRM Implementation and Maintenance*: Implement and maintain CRM systems, ensuring seamless integration with existing systems.

2. *Data Management*: Manage and analyze customer data, ensuring data quality, accuracy, and integrity.

3. *Sales Force Automation*: Automate sales processes, including lead management, opportunity management, and sales forecasting.

4. *Marketing Automation*: Develop and execute marketing campaigns using CRM tools.

5. *Customer Service and Support*: Configure and implement customer service and support processes using CRM tools.

6. *Reporting and Analytics*: Develop and provide regular reports and insights on customer behavior, sales performance, and marketing effectiveness.

7. *User Adoption and Training*: Provide training and support to end-users to ensure adoption and effective use of CRM systems.

*Requirements:*

1. Bachelor's degree in Computer Science, Marketing, or related field.

2. Proven experience in CRM implementation, management, and analysis.

3. Strong knowledge of CRM systems (e.g., Salesforce, HubSpot, Zoho CRM).

4. Excellent analytical and problem-solving skills.

5. Strong communication and interpersonal skills.

6. Ability to work independently and prioritize tasks effectively.

*Preferred Skills:*

1. Experience with CRM customization and development.

2. Knowledge of marketing automation tools.

3. Familiarity with data analytics and reporting tools.

4. Certification in CRM (e.g., Salesforce Administrator).

*What We Offer:*

1. Competitive salary and benefits package.

2. Opportunities for professional growth and development.

3. Collaborative and dynamic work environment.

If you're a motivated and tech-savvy individual with a passion for CRM, we'd love to hear from you!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Telesales job

1. What is the eligibility criteria to apply for this BPO Telesales job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this BPO Telesales job?
   Ans: This BPO Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telesales job?
   Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., ROYAL CAREER SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telesales role?
   Ans: There is an immediate opening of 99 BPO Telesales at ROYAL CAREER SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telesales job?
   Ans: This BPO Telesales job has Day Shift.