BPO Telecaller

salary 10,000 - 25,000 /month*
company-logo
job companyTask Hub Private Limited
job location Bangur, Kolkata
incentive₹5,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Task Hub Private Limited. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., TASK HUB PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 10 BPO Telecaller at TASK HUB PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Salary

₹ 10000 - ₹ 25000

English Proficiency

Yes

Contact Person

Aniket

Interview Address

P177A CIT ROAD KANKURGACHI
Posted 3 days ago
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