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BPO Telecaller

salary 18,000 - 25,000 /month
company-logo
job companyTalentglide Solutions (opc) Private Limited
job location Bapunagar, Ahmedabad
job experience0 - 5 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a BPO Telecaller to join our team at Talentglide Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this BPO Telecaller role.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bapunagar, Ahmedabad.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 25 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Bapunagar, Ahmedabad.
  8. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Contact Person

Rahul
Posted 18 hours ago
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