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Customer Support Team Leader

salary 18,000 - 43,000 /month*
company-logo
job companyAsclupis Wellness
job location Ellisbridge, Ahmedabad
incentive₹18,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi, Gujarati
qualification
All Education levels
gender
All genders
jobShift
Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Customer Support Team Leader to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 18,000 - ₹ 43,000 income and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Team Leader role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Team Leader role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹43,000 per month in this Customer Support Team Leader position.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ellisbridge, Ahmedabad.
  4. How many vacancies are there for this Customer Support Team Leader job?
    Ans : There are 10 vacancies for this Customer Support Team Leader role.
  5. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  6. What work will you do in this role?
    Ans : As a Customer Support Team Leader, you will work on skills like Computer Knowledge.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Team Leader position is Ellisbridge, Ahmedabad.
  8. Who is the right fit for this Customer Support Team Leader job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Team Leader job.
  9. What makes this Customer Support Team Leader job a good opportunity?
    Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹18,000-₹43,000 per month. This is a Both job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

7

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 43000

Regional Languages

Hindi, Gujarati

Contact Person

Komal

Interview Address

Ellis Bridge, Ellisbridge, Ahmedabad
Posted 10 hours ago

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