BPO Telecaller

8,500 - 15,000 /month

Spark Infra Services

Sarjana Chowk Main Road, Ranchi

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Spark Infra Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹8500 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8500 - ₹15000 per month that depends on your interview. It's a Full Time job in Ranchi.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Spark Infra Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 2 BPO Telecaller at Spark Infra Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Other Details

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 8500 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sunita Gupta

Posted 2 days ago

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Job Hai > Jobs in Ranchi > Customer Support / TeleCaller Jobs in Ranchi > BPO Telecaller