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BPO Telecaller

salary 10,000 - 20,000 /month
company-logo
job companySoni Genaral Store And Kirana
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a BPO Telecaller to join our team at Soni Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 99 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Bara Bazar, Kolkata.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 99 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Gaurav Prajapati
Posted 10+ days ago
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