BPO Telecaller

We are looking for an enthusiastic and dedicated BPO Telecaller to become a valuable part of our team for Sneha Private Limited based in Agra, located at Dayal Bagh. The role offers ₹13500 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with fresher years of experience in customer service or tele calling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the day shift.

• It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13500 - ₹19000 per month that depends on your interview. It's a Part Time job in Agra.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., SNEHA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 1 BPO Telecaller at SNEHA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.