BPO Telecaller

15,000 - 30,000 /month

Skylite Solutions

Goregaon (East), Mumbai

Freshers in Customer Support / TeleCaller

40 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

10th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team [**skylite solution l**]. The role offers ₹15000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Skylite Solutions .
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 40 BPO Telecaller at Skylite Solutions
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Shift

Day

Salary

₹ 15000 - ₹ 30000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Harshita Maheshwari

Interview Address

Goregaon (East),Mumbai

Posted 9 hours ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > BPO Telecaller