BPO Telecaller

10,000 - 12,000 /month

Shree Krishna Enterprise Logistic & Parcel Solution

Sodepur, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Shree Krishna Enterprise Logistic & Parcel Solution. The role offers ₹ 10,000 - ₹ 12,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sodepur, Kolkata.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 2 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Sodepur, Kolkata.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.