BPO Telecaller

10,000 - 12,000 /month

Shivam Communication Stock Card Sub Broker

Afim Kothi, Kanpur

4 - 5 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

Post Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: Insurance

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Shivam Communication Stock Card Sub Broker to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹10000 - ₹12000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 4 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 5 years of experience.

More about this BPO Telecaller job

What qualifications and experience are required for this BPO Telecaller position?
Ans : Candidates should have a Post Graduate and above qualification with 4-5 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Afim Kothi, Kanpur.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 3 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 4-5 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this BPO Telecaller job?
Ans : As a BPO Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Afim Kothi, Kanpur.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 4-5 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 3 openings.