Telecalling Team Leader

15,000 - 20,000 /month

Serviflex Global Llp

Keshavpuram, Kanpur

1 - 5 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Team Leader to join our team to handle customer calls, provide exceptional customer support and resolve queries . The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Team Leader job

What qualifications and experience are required for this Telecalling Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Team Leader job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Keshavpuram, Kanpur.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Team Leader job?
Ans : As a Telecalling Team Leader, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Keshavpuram, Kanpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-5 years of experience is ideal for this Telecalling Team Leader job.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 4 openings available.