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BPO Telecaller

salary 25,000 - 30,000 /month
company-logo
job companyShalini Cabs Private Limited
job location Thane West, Thane
job experience2 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Shalini Cabs Private Limited. The role offers ₹ 25,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this BPO Telecaller job

  1. Who is eligible to apply for this BPO Telecaller job at Shalini Cabs Private Limited?
    Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Non-voice/Chat Process for this BPO Telecaller job offered by Shalini Cabs Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹30,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 10 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Domestic Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Thane West, Mumbai.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 2-5 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi, Marathi

Contact Person

Dattanand Palankar

Interview Address

Shop No, 5, Ground Floor, New Vaibhav chs, Uttam Nngre Marg, Joshiwada Charai, Thane West 400601, Thane West, Mumbai
Posted 6 hours ago
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