BPO Telecaller

10,000 - 17,000 /month*

Pemlix Technology Solutions Private Limited

Behala, Kolkata

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Pemlix Technology Solutions Private Limited. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹17,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Behala, Kolkata.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 10 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Behala, Kolkata.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 10 openings.